Twitter as a Marketing Tool

I’ve been using Twitter for the past few months to connect with other writers, meet new acquaintances, and build a following for my writing. Some successful authors claim that their sales took off after they built a Twitter following, and I believe them. Based on my preliminary efforts, Twitter seems a more effective marketing tool than Facebook, LinkedIn, Google+, and other social media sites. This, of course, could change over time, as the executives at MySpace can attest. Other social media sites have their own benefits. In my opinion, Facebook is a better forum than Twitter to connect with friends and family who may be the only ones supportive of your writing at the outset of your career.

My quest to figure out what works on Twitter has been one of trial and error learning how to use Twitter effectively. The result has been good, so far, with my number of followers increasing more than 300 percent in December 2011 and already up by a third one week into January 2012 (thank you, followers!). One ebook giveaway I tried received several responses; an offer to purchase my ebook at a discount did not net any new sales. I will continue to offer a mix of incentives to attract readers until I find a strategy that works.

I’m slowly getting the hang of Twitter. I’ve found that unless you want to buy followers, it simply takes time to build a following. Buying followers is ethically suspect and defeats the purpose of building lasting relationships. Simply put, tweeting, or sending messages (tweets), takes time.

When you tweet, it’s important to:

  1. Follow others. The best way to gain new followers is to follow others. Search “Who To Follow” to find others who tweet about your interests and follow them. Twitter will then suggest others you might want to follow. Many will follow you back. Unless you’re a celebrity, you’re probably going have to knock on doors first.
  2. Post relevant content. I like to post links to breaking news articles related to my interests. I like travel, politics, and self-publishing, so many of my tweets focus on these subjects.
  3. Have a brand. Focus on what’s important to you and tweet about it. Those interested in finding you will. If your brand is based on a popular character, such as a protagonist in a book or your pet, and you have the right to represent them, you can set up an account for them and tweet on their behalf.
  4. Be creative. Those who have something interesting to share or assume a creative persona on Twitter tend to do well. Some cats have larger followings than most humans.
  5. Public thank yous. Thank followers publicly for following you by tweeting it. I have a small following and still send individual “thank you” tweets to new followers with a personal note attached. Some with more followers write “thank you” and list new followers in a single tweet.
  6. Retweet. Repost newsworthy items posted by your followers. When they mention you to their followers, thank them publicly.
  7. Direct messages. Send private messages to followers in order to cultivate relationships. Be genuine and sincere, not patronizing. I don’t think it’s a good idea to send a spam ad to new followers as a message, although some do. Product placement is okay as long as what you’re offering is of interest to your followers.
  8. Tweet frequently. Tweet as often as you can. Since none of us can tweet 24 hours a day, use a site such as BufferApp to program tweets to post automatically while you’re away. Keep them relevant. I started posting humorous “Your Friendly Sleeptweeter” tweets while I’m away that play up the fact that I’m still tweeting while I’m sleeping. Here’s an example: “Greetings from your friendly sleeptweeter. I’m just passing through on my way to dreamland to greet you with a hearty zzz.”
  9. Sell, but don’t overdo it. It’s okay to advertise something you’re selling such as a book, but do it sparingly. I’ve read that a 20:1 ratio (one advertisement per 20 tweets) is a good ratio. The more you look like a pusher, the more you will turn off your followers.

Only time will tell if these efforts will pay off for me. They seem to be working so far, and I’m looking forward to seeing whether these efforts bear more fruit in the coming year.

Follow me on Twitter at @m_g_edwards. I’m happy to follow back.

M.G. Edwards is a writer of books and stories in the mystery, thrill and science fiction-fantasy genres. He also writes travel adventures. He recently published a collection of short stories called Real Dreams: Thirty Years of Short Stories available as an ebook and in print on Amazon.com. He lives in Bangkok, Thailand with his wife Jing and son Alex. For books and stories by M.G. Edwards, visit his web site at www.mgedwards.com.

Damnoen Saduak Floating Market in Thailand

We visited the floating marking in the Damnoen Saduak District of Ratchaburi Province on the last day of 2011. Arguably the most famous floating market in Thailand, it is located off Highway 325 about 110 kilometers southwest of Bangkok. To get there, turn off the Rama II Highway at the city of Samut Songkhram and follow Highway 325 north for 15 kilometers.

Damnoen Saduak

The floating market runs daily from morning until about 3 p.m., when most merchants close up shop. The best time to visit is in the morning when the market is most active. Its footprint covers about one square kilometer and includes several open air markets that line a network of narrow canals (khlong, in Thai).

Damnoen Saduak (2)

Damnoen Saduak (70)

Damnoen Saduak (47)

Some shops are accessible by foot via narrow walkways that follow the canals, although most vendors sell food and souvenirs from boats or shops on shore that tourists can only visit by boat. Madam Pauw’s businesses occupy the most real estate. She runs a large store, café, coffee shop, and boat tour along the main canal. A friendly lady, you can meet her at the cash register in the main store.

Damnoen Saduak (22)

Damnoen Saduak (29)

Damnoen Saduak (45)

Sources indicated that the canals in Damnoen Saduak District have been in existence since 1866, when the Thai King Rama IV commissioned a 32-kilometer long canal system fed by the nearby Mae Klong River. The market is a more recent development but has been in existence since at least the 1960s, when the canal scene in The Man with the Golden Gun was filmed there. James Bond floated down the Damnoen Saduak floating market in the 1970 film. The 2008 Nicolas Cage film Bangkok Dangerous also featured the market. Many local vendors operate shops out of their homes and live behind or above their stores. A network of trails and footbridges limited to residents gives them access to the highway. The rural area beyond the market features a mixture of houses and fields where farmers grow rice, Malacca grape, pomelos, mangoes, bananas, and coconuts that are available to purchase at the floating market.

Damnoen Saduak (63)

Damnoen Saduak (36)

Damnoen Saduak (84)

The Thai architecture and vendors in wooden boats with colorful dress and flattop Asian straw hats are major draws for throngs of tourists who want a taste of traditional Thailand. Tourists can explore the market in motorized or hand-rowed boats that cost between 300 Thai baht (US$10) for 30-40 minutes or 600 baht ($20) for an hour. There are several boat operators in the market who will likely solicit you for a ride; shop around for a better deal. We went with the first operator who approached us and found out that another one would have charged the same amount for a longer ride.

Damnoen Saduak (40)

Damnoen Saduak (26)

Damnoen Saduak (14)

Many vendors sell Thai dishes cooked right on their boat that are cheap and delicious. We ate a hearty meal of chicken satay (spicy peanut sauce) skewers, white rice, and bowls of noodle soup for 180 baht (about US$7). The Thai iced tea (sweet tea with milk) cost 30 baht (US$1). Of course, for those who are less adventurous, there are several coffee shops and a 7-11 convenience store in the market that sell packaged western food.

Damnoen Saduak (7)

Damnoen Saduak (50)

Not far from the floating market lie a couple other tourist attractions. The Rose Garden is a popular stop to smell the roses after the market. We did not visit the garden but heard that it is beautiful. Tourists can also meet Asian elephants at the market at certain times of the day and go on an elephant trek through the canals.

Damnoen Saduak (37)

Damnoen Saduak (93)

Damnoen Saduak is a great daytrip as long as you go when traffic is light. The morning and evening rush hour commutes and holiday traffic can make the trip a longer one than it needs to be. The trip is faster if you travel during off-peak times during weekdays and on weekends.

[youtube=http://www.youtube.com/watch?v=k_VxhFOGquQ&w=448&h=252&hd=1]
Video clip of the Damnoen Saduak Floating Market

 

Map picture

I Am No Longer A Foreign Service Officer

KilimanjaroA post I wrote in October 2006 called “What is a Foreign Service officer?” ranks among this blog’s most popular entries. I wrote it during the heady days when I was looking forward to a long career as a diplomat and retiring from the Foreign Service. Alas, it was not meant to be. I resigned from the U.S. Department of State last year to pursue other interests, a decision that I do not regret and am thankful I made.

I owe it to readers who read my earlier post a balanced view of the Foreign Service that cannot be found in the Foreign Service Journal, AFSA press releases, State Department literature, or blogs written by diplomats or their dependents. Most of what you read online about the Foreign Service is rosy and, in my opinion, defends it to a fault. Perpetual sunshine about the Foreign Service does not tell the full story and does a disservice to those who are interested in becoming Foreign Service officers and need a more realistic picture of what to expect.

If you are interested in a career as a Foreign Service officer, you should seriously consider these points before embarking on the lengthy and competitive application process. I do not want to dissuade you from pursuing your dream, but you should be aware of some realities of Foreign Service life that are not well publicized. These views are my own but have been reinforced by years of firsthand observations and conversations with peers. Many of my colleagues shared these sentiments.

1. Worldwide Availability. You are expected to be available for service worldwide, and your personal preferences may not be taken into account. You may be called to go somewhere you don’t want to go that could put your life at risk. The needs of the service supersede yours. Expect to serve in places you may not want to be.

2. Separation. Be prepared at some point in your career to be separated from your family and serve unaccompanied. If your spouse or partner also works for the Department, expect to do separate tours at least once in your career, possibly more. As of last year, over ten percent of all posts were unaccompanied. If keeping the family together is your raison d’être, you may be disappointed.

3. U.S. Interests. Expect to promote U.S. foreign policy. There is little room for altruism and idealism if it does not coincide with U.S. interests. These interests depend on the administration in office, and whatever you advocated may change at any time. You do not serve your country. You serve the Federal Government and hope that it is doing what’s best for your country.

4. Frequent Moves. Be prepared to move frequently. In some cases, this may mean a short tour of one year or less in a conflict zone, a short-term assignment, an evacuation, or a reassignment to another post. You will move from place to place every two-to-three years, or sooner, unless you can find a different assignment at the same post. While moving from country to country may seem exciting to some, relocation ranks as one of the biggest headaches for Foreign Service families.

5. Bureaucracy. Get used to working in a bureaucracy. You work for the Federal Government. It may be “cool” being a diplomat, but you are still a member of the bureaucracy. Expect decisions and paperwork to move slowly through the system, if at all. Often they will be “overcome by events,” a fancy term that means you did a lot of work for nothing. You will do an immense amount of paper pushing in the office until you’re senior enough to have support staff to do it for you.

6. Unfair Rules. “Fair” is a four-letter word. Do not expect justice or fairness. The rules are written to be equalizers and may make no sense. Expect “no” as an answer to even the most logical requests and massage the rules until you get to “yes.” You are subject to the Foreign Affairs Manual and federal regulations. In a rule-based organization, those who know the rules and how to work the system tend to do better. Those who expect fairness, justice, or hold firm in their resolve often go wanting. The Foreign Service has few options for those who want to pursue a complaint because the rules were written with the Department’s interests in mind.

7. Multiple Clearances. Do nothing until you have cleared with everyone who needs to approve whatever you’re doing or face potential consequences. Your superiors are ultimately responsible for your actions under mission authority and can take disciplinary action if you misstep. If you’re a free spirit or like to do things your own way, think twice. Measure as many times as it takes to get full clearance and then cut.

8. No Privacy. Do not expect to have any privacy. Your life is on public display, and you are expected to lead yourself in public responsibly. Do nothing privately you would not want to see end up in the pages of the Washington Post. Everyone wants to know what you’re doing. Everyone, inside and out.

9. Unhealthy Work Environment. Expect to work with a variety of personalities from many cultures. Given its high-pressure working environment, the Foreign Service has elevated levels of stress that can negatively influence behavior. While many employees are excellent colleagues, the Department has its fair share of bad bosses and nasty coworkers. The Department’s hierarchical clearance and promotion systems are designed to give leverage to those in positions of authority. They can make your life miserable if you’re not compliant or simply rub them the wrong way. Try to get along, even if it goes against every fiber in your being, because with perseverance you too will rise to a position of authority and eventually exert your own leverage.

Michael Gene (M. G.) Edwards is a writer of books and stories in the mystery, thriller and science fiction-fantasy genres. He also writes travel adventures. A former U.S. diplomat, he served in South Korea, Paraguay, and Zambia before resigning in 2011 to write full time. He is recipient of numerous State Department awards, the Joint Civilian Service Achievement Award from the U.S. Department of Defense, and a commendation from the Ministry of Foreign Affairs of the Republic of Paraguay. He lives in Bangkok, Thailand with his wife Jing and son Alex. For books and stories by M.G. Edwards, visit his web site at www.mgedwards.com. Contact him at me@mgedwards.com or on Facebook or Twitter.

The views in this blog entry are solely those of the writer and do not represent the views of the U.S. Department of State.