Our poor car

Our car finally arrived in Seoul yesterday.  It was supposed to be a very happy occasion.  We really missed our car and were anxiously waiting for it to arrive so we could drive around and see more of Korea.  (The subway is not very convenient for families with small children.)  I arrived last night to pick up the keys, license/registration, and got in to drive it home.  I backed the car up, put it into drive, and started driving forward.  That’s when I heard a disturbing "thump, thump, thump" coming from the undercarriage of the car.  "Oh no!" I said wistfully, and I parked it immediately.  I went back to the vehicle receiving office and told the manager about the strange sound coming from my car.  The office manager and a mechanic came out to look at it.  The car’s body was in great condition, but it obviously had a possibly serious mechnical problem.  I was really worried that my baby needed a lot of repair work.  The mechanic told me that he could diagnose the mechanical problem the following morning.  However, he also told me that they could not fix it and that I might need to take it to a repair shop to fix.  I left the car at the vehicle receiving office and caught a ride home with a colleague.  My wife was understandably distraught.  She called the insurance company to see what we would need to do to file a claim in the Land of the Morning Calm.  We weren’t overly worried because the insurance company would cover everything except a modest deductible.  Still, we were annoyed that our car was damaged during shipment overseas and that we might have to pay for something that happened while the car was out of our possession.  I was told that this is quite common.  Vehicles shipped overseas are secured with straps to prevent rolling, and they sometimes sustain damage while being shipped thousands of miles in a container ship.  Unfortunately, they can sustain damage if the straps exert too much pressure on the vehicle.  Most people receive their vehicle(s) without incident.  We were among the unlucky few.

The next morning I went back to work.  At lunchtime I checked my E-mail and found two important messages waiting for me from the vehicle receiving office.  The first one explained that the on-site mechanic was able to fix the mechanical problem.  Our car’s U-Joint had been crushed, and they replaced it for us free of charge.  I was ecstatic for a brief moment…and then I read the second E-mail message.  It stated security guard at the vehicle office had left his car in neutral and had neglected to put on the emergency break.  The guard left to do some work, and while he was gone his car rolled and struck our vehicle.  The back end of our car sustained body damage from the impact.  I couldn’t believe it.  Two incidents in two days!  I wondered whether our car was cursed.  Perhaps it was angry that we shipped it overseas.  At the end of the day, I went back to the vehicle receiving office to discuss repair options with the manager.  The office personnel felt terribly about what happened and pledge to make amends.  They arranged to have body work completed in two weeks, after spare parts arrive.  They also agreed to furnish a rental car while our car is being repaired.  Fortunately, we don’t have to put in a claim to our insurance company for any of these repairs.  I also was able to drive our car home tonight, much to my delight.  The damage doesn’t appear too conspicuous, but it will cost several hundred dollars to complete the body work.  I am happy that my employer is doing the utmost to make sure everything is done right.

In the future, I may think twice about shipping a car overseas again.  I could have bought a cheap car here in Korea and sold our car in Washington, D.C.  However, I decided to ship our car overseas because it is already paid for, and it’s very reliable.  Still, Korea can be hazardous to one’s vehicle.  People here generally drive too fast, and even most Koreans I’ve talked to admit that Koreans don’t pay attention to the rules of the road as much as they should.  Parking spaces are so tight that vehicles inevitably get scratched.  Pollution and road conditions can also wreak havoc on a vehicle.  The majority of the cars I’ve seen on the road have numerous dents and dings befitting multiple fender benders.  I don’t want our car to be a casualty in Korea.  It will take my wife and me a few months to feel comfortable driving in Seoul traffic.  We may not venture far from home for awhile, and we may still consider buying a cheap car here for those longer trips.  In the meantime, we are very glad to have our vehicle.

The Secretary's Visit

This weekend was very memorable for me and my family.  Secretary of State Condoleezza Rice arrived in town for her first visit to the Republic of Korea on Saturday.  It was the second-to-last stop on her South and East Asia diplomatic tour.  On Saturday evening my family and I went to a meet and greet for the Secretary.  We welcomed her to Korea and joined her for a short photo op.  I didn’t get to meet or shake hands with her, but I saw her and managed to take a photo of her with my wife and son.  My wife was thrilled to have a photo with Secretary Rice.  My wife missed her opportunity to meet Henry Kissinger a couple weeks ago, so I did not mind giving her a chance to meet the Secretary.  Secretary Rice will be back in town with President Bush later this year for the upcoming APEC Conference, so I will likely see her again.

I spent Saturday night and early Sunday morning managing the Press Filing Center at the hotel where Secretary Rice stayed.  The Center is where the media traveling with the Secretary published their stories about the Secretary’s trip to Korea.  I enjoyed meeting some members of the press and reading what they wrote online and in the papers the next morning.  It gave me insight into how the media covers the news while traveling with prominent officials.  I ensured that the members of traveling media were able to write and file their news stories without hindrances such as technical glitches.  I also assisted with gathering morning press clippings for the Secretary and bringing them to her in the morning.  I went home around 7 a.m. after staying up the entire night at the Center.  I missed the big webcast with Secretary Rice the following morning.  The webcast event, hosted by Daum, Korea’s largest Internet company, was the first time a top U.S. offiicial held direct discussions with foreign journalists via the Internet.  I hear it was a success.  As I managed the Press Filing Center I had a long discussion with a Korean employee working in public affairs.  With little to do in the wee hours of the night, we had a chance to talk about all things Korean and American, from the recent Dokto controversy to differences between Korean and American cultures.

After I returned home I slept for most of the day.  I finally woke up around 3 p.m.  I didn’t do much else last weekend, but the Secretary’s visit definitely made the weekend eventful.

Adventures at E-Mart

Today we went shopping at E-Mart.  Although it sounds like an electronics store, it’s actually a discount shopping center here in Seoul run by a subsidiary of Samsung.  We went to one not far from our home.  I really enjoyed observing the store and customers (mostly Korean).  I observed some interesting differences between E-Mart and the typical discounter in the United States.  E-Mart most closely resembles a Target Superstore and a Safeway grocery store roll into one, although it features some subtle differences (Korean writing notwithstanding).  Here are some of the differences I noticed:

  1. Although classified as a discounter, it appeared much cleaner and more upscale than the typical U.S. discounter.  Employees kept the store very clean and were very accessible.  Korean stores seem to schedule more staff on average than do American stores.  The prices were also generally higher than they are at U.S. discounters such as Target or Wal-Mart. 
  2. The store mannequins feature a darker shade of color, a darker beige, to reflect Korean clientele.
  3. Carts require a 100 won deposit (about 10 cents), reminiscent of European stores.  I’m not sure why, because 100 won is a small price to pay for stealing a cart.  The deposit is designed to get you to bring back the shopping cart when finished.
  4. The toys I saw seem to be more intricate and interchangeable than their American counterparts.  Many of the toys in the boys’ section featured anime or "Transformer" type themes.
  5. The store featured ingenious automated metal ramps built by Hyundai, and the wheels on shopping carts were designed to grip the ramps so they stayed in place while ascending or descending.
  6. The store’s food court sold only Korean food, although one could buy ice cream at Baskin-Robbins or espresso at a coffee shop.  The food court did not sell any drinks, which is a missed opportunity for E-Mart.  The profit margin on beverages such as soft drinks is very high relative to food dishes.
  7. The store featured a children’s play area perfect for young kids aged two and over.  My son is still a bit young and undersized, so we supervised him while he played.  Still, I’m glad E-Mart provided our son with great entertainment.  I really enjoyed watching him play with other children.
  8. Most products sold at E-Mart were Korean brands.  I saw only a few non-Korean brands in any department.  Seoul has one Costco, an American wholesaler.  I’m looking forward to visiting Costco in Seoul to see how it differs from Costco warehouses in the U.S.

E-Mart is affordable, but it isn’t cheap.  We don’t plan to go there too often, but it’s a great resource for local products.